Dear , After a bit of a summer hiatus, welcome back to "To Be Clear..." - a refreshing sip of regular coaching clarity in your inbox where I share a couple of brief
ideas which I hope that you can apply in your work life. I hope you've managed some sort of break over the past few weeks or that you have some to look forward to. I found it
a great blessing to have time away and to practice what I'm always preaching about the benefits of a change of scene. As per the unusually personal nature the examples below, it's
been both a fun and a reflective time. Having returned to the office, where it's been great to have still more visits from "To Be Clear..."
readers (the invitation continues to be open to all of you!), I've been getting my ducks in a row for Autumn. September looks like it's shaping up to be pretty busy so if you, or anyone you know, would like to have a conversation about working with me, the next couple of weeks would be a great time to get in touch. As many of us
head back into often complex situations at work, this issue focusses on three key ways we can become more effective clarity workers - finding and putting into practice the kind of clarity at work that moves us forward in succesful and sustainable ways.
Stepping back and stepping in to move forward
A week ago, we took a day off and headed to Kettle's Yard in Cambridge. Kettle's Yard is the contemporary art
museum of the University of Cambridge but it's so much more and, if you've not been, I'd highly recommend it and will be writing more about the insights it inspired in a future issue. However, one key thing I noticed was that, in order to get a clear view of the artworks, we
found ourselves constantly stepping in two directions - backwards and forwards. This is also how I work with clients. Most of my clients - whether they're individuals, teams or organisations - come to
me because they are stuck and need more clarity if they're going to move forward in significant ways. Sometimes they're clear that they've lost sight of the wood for the trees and they therefore need Big Picture Clarity. That was certainly the case with a recent client - on the face of it, a world-class organisation but actually lacking a big picture vision and direction for the next five to ten years. Together, we were able to develop a strategy which is
already yielding great results for them. The foundational need for big picture clarity at work is why ONION begins with Outcomes - the opportunity to step back and think about the situation you're seeking to reach. It's why my clients engage me as a coach in the first place, to get another, broader, perspective on the challenges and opportunities which are facing them. It's why I encourage anyone who uses it to involve others in the Now and the Ideas layers of ONION. It's why some of the key sessions with my clients involve a bit of levity as they are able to step back and get some perspective on intense and complex situations at work. If you're going to get the clarity that enables you to move forward you need to step
back. However, our time at Kettle's Yard wasn't all about stepping back; sometimes to get a clearer sense of the work of art in front of us, we needed to step in and step forward and look at the detail in order to
understand how it fitted into the whole. Clarity is not just about objectivity and theories, increased clarity happens as we act and move into the situation which is perplexing us, getting into the weeds and trying new approaches. That's why, although it starts with clarity around big picture Outcomes, ONION ends with Next Step Clarity - propelling
you into taking action towards your desired Outcome. My clients always talk about the value they find in the space our work provides to experiment and try things out in real time at work. As we work together, it's so encouraging to see my clients - be they scale-up FinTechs, 200-year-old world-class organisations or dynamic individuals - step forward and try new things. As they do, they realise not only that deeper clarity leads to action but that action also begets more clarity. It's only as we step forward and try things that we get any idea what actually works. Just as we were constantly swapping between stepping back and stepping forward to get the clearest view of the artwork at Kettle's Yard, it's key to know when to step back (and get some perspective) and when to step forwards
(and try things out) as you seek to get greater clarity at work. I love helping my clients successfully find and navigate that balance. In the face of current and upcoming complexity and challenges in your work,
how can you both step back and step forward into clarity? Is there an issue or situation where you're doing too much of one (too much standing back and big picture ruminating and not enough getting in and doing) or the other (too in the thick of it and lacking much needed perspective)? Why not write down key ways you can start to do both in the coming weeks and then putting your ideas into practice? As always, let me know how it goes!
Sometimes it's hard to get clarity at work for reasons beyond our control, including external circumstances and the decisions of others. What then? Well, sometimes
the answer is to learn to FLOAT (you know how I love an acronym!).
I learned to swim
a bit later than many children and a big barrier was a slight fear of water. Like lots of people, I responded to that fear by trying to fight what was frightening me; the minute I felt unsafe, I would panic and start thrashing around which would only make the panic worse. The breakthrough was a swimming teacher assuring me that the first thing I needed to do was to learn to do nothing in the water and that, if I relaxed and just lay completely flat, the water
would carry me. In other words, if I didn't fight, I would float.* I remember very distinctly the first time I lay in that pool in South Kensington -
face down, arms and legs spread out - and simply let the water carry me. I totally relaxed and let go of any illusion of control, looking at the bottom of the pool, observing the way the water carried my body and feeling attuned to it for the first time. It was a game-changer and, if you'll excuse the mixed metaphor, the rest of the process - learning not just to float but to propel my body forward through the water - was relatively smooth
sailing. I'm still not the world's best swimmer but I now love swimming in the sea in a way that would delight and astound six-year-old me. When things are confusing or
chaotic at work in ways beyond our control, our response can be to react with equally chaotic panicked energy - flailing, pushing back, frantically throwing time, energy and headspace at the situation. However, as I work with my clients, we see that sometimes the best initial response to tumultuous, rapidly-changing or simply incomprehensible situations beyond our control (like a global pandemic or a sudden restructure or the loss of key funding), is to take a beat, to
actively do nothing, to be not passive aggressive (that's just annoying!) but aggressively passive. In the face of chaos, complexity and confusion, it's sometimes wise to give yourself the permission to FLOAT: - Free yourself from the pressure to solve everything right now
- Let go of any illusion of control
- Observe what's going on, including your responses and the behaviours of others
- Attune yourself to what's going on under the surface**
- Trust that a solution or way forward will present itself as you learn more
Are you struggling to deal
with forces beyond your control in your work or business right now? Are you or your team or organisation feeling the pressure to react constantly and instantly? How could you pause and take time briefly to FLOAT, to be aggressively passive until you feel clearer on what's happening (and why) before you make your move? There you have it, three approaches to deeper clarity and more effective action at work - stepping back, stepping forward and FLOATing where you are for a little bit until you feel clearer and calmer to move forward wisely. Depending on the complexity of what you're dealing with, it may well require a
combination of these approaches. Feel free to get in touch if you'd like a bit more help with this. |
Wishing you a clearer week ahead. As ever, Ranti ** - When things are a bit crazy, it's easy to make inaccurate assumptions, instead attune yourself to what's really going on - listen, try
and put yourself in the shoes of those making key decisions and try and discern what's actually happening *** - Ecclesiastes 7v8 - Ecclesiastes is, appropriately enough, one of the Wisdom books in the Bible and is full of practical wisdom like this |
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